Tag Archives: working environment

Flexitime? It’s about time!

I’m a strong advocate of Flexitime, I used to work in an environment where it was available and I still miss the benefits ten years on. For an employee it is a great way to get that work life balance as well as generally making you feel more productive (you put in the hours when your work demands it rather than just when the clock tells you to).

I see from today’s Legal Week that Allen & Overy are looking at an initiative to bring in flexible working. Now whether this is a true move to flexitime for all staff (including support staff),  just general flexibility for partners or meeting the 2003 legislation for parents you can’t really tell from the article. But the fact it’s in the press to me shows at least law firms are starting to think about it.

Looking at Legal IT in particular, what are the benefits of flexitime? As well as the afore mentioned obvious benefits to the employee it also has benefits for the employer.

Key at the moment are the cost savings you could get immediately by extending the core hours:

Say your current hours are a usual 9 to 5. To get staff to work long after 5 you’ll either have to have very well motivated willing staff or more likely you’ll have to pay overtime.

In a flexitime environment you could extend core hours to 6 to 8 (staff chose which 7/7.5 to work in this time), staff know that if at busy periods they work a 10 hour+ day they will be able to work shorter days when it isn’t busy. The employer gets the savings in reduced overtime pay.

Another benefit of the extended core hours is you widen your coverage in the day for customers as some will rather come in early and some will rather stay late.

Productivity usually increases as people maximise the work when it is required. They will put in the effort to reach milestones, get pieces of work done etc as they know that in the lulls they can claw the time back.

Personally I think the UK has an unhealthy focus on just the hours you’re in the office. These being more important than the work you do in those hours. Two stories stick in my mind regarding this:

  • First was from a friend of mine who went to work in Germany, he told me the story of a British manager who had gone to work for the same company. The manager did the usual British thing of staying in the office late, after a few weeks his boss had pulled him to one side and told him if he couldn’t do the work in the hours allotted he clearly wasn’t the man for the job.
  • The second I heard was of a manager who spoke up when challenged by the boss on the reasons why there was no one in the office late. Clearly this was an indicator that the dept needed to be busier. The manager responded by asking whether he (the boss) wanted an office where people came in and simply sat at their desks from 7 to 7 or where people were in (maybe for less time) but got the job done?

Yes there are times when extra hours are needed to get jobs done, but as I’ve pointed out flexitime helps this by allowing employees to be somewhere else when there isn’t the demand. Most employees when they feel they are being looked after will give a lot in return.

Have a look at this great post by Adrian Dayton that highlights the generational difficulties in adapting from the old way to the flexible way.

Will it happen in Legal? I recall when I first started in a law firm, the working week for support staff was 37.5 hours, thanks to competition in the London firms support staff (secretaries at the time) this was reduced to 35 hours to keep the good people. If more city firms look at flexitime then it could ripple through the top 200 fairly quickly!

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Working 9 to 5………why?

I got an unexpected call from work yesterday (Sunday) which ended up with me doing about an hour and a half’s work. I got phone calls and emails on my BlackBerry, returned a couple of phone calls, went online on my home PC and connected to my work network, realised I needed some specific client software, booted up my work laptop and connected through to work…..

Basically wherever I am (and whenever) I can be contacted and gain connection to work. So this got me thinking on why firms (and law firms in particular) are so tied to working in the office, from Monday to Friday and from 9 to 5 (well that’s the supposed hours for support staff anyway). It makes no sense!

In IT specifically there is such a need to work outside the norm to avoid interrupting the business when doing system maintenance etc, isn’t it time we shifted to shift work or a more flexible working schedule? I’m sure for secretaries and other support staff a wider coverage in hours would be a big bonus for the lawyers.

Work has encroached so much into your private life (and as a consequence private life has encroached on work life, as you now sort out your private life on work time!), isn’t time to accept the fact and allow people to conduct their work whenever and from wherever?

Certainly there are some functions that do need to cover the 9 to 5, but ideally we’d love these to cover 7 to 8 or more. Anyway it’s as simple as managing your staff and ensuring a core set of hours are always covered adequately, isn’t it?

There’s plenty of evidence that suggests flexible/home working :

  • reduces sick leave
  • reduces commuting time
  • saves money for the employer (power saved, overtime saved etc) and the employee (lunchtime sandwiches, coffees, cost of commute etc)
  • gets more out of employees for the same time

I’d love to hear if your firm (especially law firms) have a widespread policy for home working or flexible working. Let me know in the comments.

 

If you’re interested in mobile working, have a look at moof.mobi. It’s a great blog on the subject (although Mr Moof has gone a little quiet of late).

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