Category Archives: Office365

The joy of modern cloud platforms – Great new features that nobody knows about – Teams shared channels

December 19, 2022 Jason Leave a comment

OK unless you’re someone that devours the tech press or continuously monitors release notes for every release of the particular cloud platform in question this is sadly the case with a lot of platforms. New features will be added that you’ll find out about weeks or months later.

I don’t think I’m too far behind on this one from a general release point of view but if you’re one of the former people then you’ll know this has been tested for a few months!

Teams Shared Channels

A simple concept but I think really useful. Basically two teams with their own Teams (anyone else get confused by this language?!) can share a single channel without having to create another new Team for the two groups of people.

So rather than proliferate the amount of Teams I have to be in, I can simply get a specific channel shared to me and place this channel in a Team of my choosing. See note 1 on this below though.

There are many other scenarios where this could be useful, for example using hierarchies of shared channels where say Architecture could use an announcements channel in their Team where new standards or patterns are communicated, this could be then set as a shared channel that could then be used by other teams, simply adding the channel to their own Teams workspace to see this information rather than having to create another Team to have to goto.

It feels as if this will really improve collaboration, certainly internally but as this is available across tenants maybe externally too.

Note 1: this depends on the way the shared channel is shared. If it is shared to a Team owner, then they can place the channel in a Team of their choosing. If it is shared to an individual person then they will simply see a new Team with a single channel.

General IT, Office365

The battle of the video communication platforms – Is lock-down over yet?

August 13, 2020 Jason 1 Comment

I was going to write this post during the lock-down, when Zoom lived up to its name and took off in a big way. I had the idea of looking at Zoom vs Teams and why the former got such traction early on. But things changed week by week and much like the government guidance or the medias latest stick to bash them with, as soon as you think you have understood it things change again!

But during these past months I do seem to have used pretty much all the platforms rather than sticking to one specific one. Zoom, Teams, Skype for Business and Skype. And I can understand why Zoom became the to go to platform, it’s simplicity is its key. It’s stripped away all the complexity and focussed on the communications aspects, the video is done right – who’d have thought we wanted most to see everyone in the meeting not a constant slipping in and out of a big image of the speaker (or more likely see the person who is unmuted and crashing about) with a random 3 or 4 others in a small box or circle. Then add simple, but useful extra features like the ability to break out into small groups and top it off with an experience that most of the time just works and you’ve a winning formula.

There were some security concerns at the start, some valid and some I suspect stoked by competitors. But a number of updates seems to have addressed most of these (though I know some companies are still stopping use for reasons that have been patched weeks ago).

That was the original angle for the post, but Teams is now catching back up, by end of April they were talking about 3×3 video which was a welcome addition. By May breakout rooms were on the cards. Proving the benefit of the 365 platform, turning feature around quickly. So by the time we all get back to the offices there won’t be much feature wise to split Zoom and Teams for most firms.

I think though Zoom is here to stay and though. Teams will be a fixture for many, but I do think Microsoft missed a trick early on that could have removed the need for firms to also have Zoom. And it highlights that it really does need to sort out it’s mess of technologies and give a clear view of it’s platforms, let firms and consumers have a totally SaaS version of Teams without the need to configure a tenancy, that maybe is a stripped back version (but not separate!) to just communicate and have basic desktop sharing. Then bin Skype, both versions (look they ruined the consumer version, they had a killer cross platform solution, it was what Zoom was years ago but got ruined integrating in the Microsoft ID and all the other bloatware).

Simplicity of the Zoom offering will keep it in play, especially as it has got such a hold across the consumer space now (we’ve mentioned the Skype shambles, but Google and Facebook were late to this too and didn’t have their platforms ready to go). Personally during the lockdown Zoom has been the go to platform for pretty much every outside work situation my family has been in.

It’s hard to argue that home working has been a huge success, something that is now embedded and won’t shift backwards to the previous “normal”. But there are a couple of challenges left that need further work:

First the big challenge we will face going back to our offices, online conference calls have worked very well because everyone is remote. They still leave a lot to be desired though when the majority of attendees are in a physical meeting room. The remote workers start to get side-lined in this scenario.

As I mentioned in a talk just before the lockdown at the BLTF 2020, this is the area we need to start to develop and get right. The technology used to share video, presentations and whiteboards will need to be in every office collaboration area or spaces will need to be designated for hybrid meeting use and in person only meetings. There are so many scenarios we will all be familiar with of being unable to connect visitors, having the wrong video connection etc We will need to solve these quickly as we are not going to get rid of home working now!

Second challenge is another I raised at that presentation. Voice quality. Thankfully in work situations we have developed the etiquette of using good quality microphones (usually headsets or quiet rooms and a good PC/Mac mic), muting yourself when not speaking and the host managing the meeting to keep the background noise down. Even with all the childcare challenges people have had this discipline has meant meetings have run extremely well. I can’t say the same for the outside meetings though, the difference is noticeable (“unmutees”, “camera fiddlers” and “upnosers”) and this will unfortunately be the same when we’re having the hybrid office & remote meetings.

One ray of hope though is work companies like nVidia have been doing to utilise spare capacity in their graphics cards to run AI technology to eliminate background noise. Could this be the audio equivalent of the background blur in video?? Watch the video on the BBC site, the results are pretty amazing! And it’s early days too so to see that companies are starting to see the challenge and doing work to develop this area is great news.

It’s clear that after this situation we are in is over things will be different. I hate the term “new normal” as I don’t things will be revolutionary different, we’ll quickly slip back to a recognisable normal (it’s already underway) but we will embrace remote working as it works (as a lot of us who were doing it previously knew anyway). So it’ll be more an acceleration of what was already happening. What we will need is the same acceleration in the tech at the office end when we start to go back in.

General Legal IT, Mobility, Office365

The power of the pen or the pencil?

July 3, 2018 Jason Leave a comment

This post first appeared in the April 2018 edition (issue 312) of the Legal IT Insider (click here to get a PDF copy) and then subsequently on their website. If you’d like to read in situ then click here.

Pens for PCs, they’ve been around for some time now. But with the iPad Pro and the Apple Pencil and Microsoft’s Surface line with their Pens, there has been a big resurgence in pen based input. But really how useful are they with a PC or tablet? Is this just a tech fad with no real long term use, simply something to get gadget fans to buy more stuff, ie a bit 3D TV, or is this a genuine change in how we use PCs/tablets in the workplace?

In this post I take a look at the Apple pencil with an iPad Pro (traditional size) and a Surface Pro 4 & HP Elitebook 360 laptop with pen. For an initial test of the hardware I am using OneNote on both devices for consistency.

Design of the hardware

First up the pencil. As you’d expect from Apple the build and feel of it is really good, the weight makes it very comfortable to use. But it only does one thing, there are no buttons to add extra functionality. Not a show stopper and for some the simplicity may be a plus. To charge the pencil is a bit fiddly, you can plug it into the iPad lightning connector, but for me it is preferable to use the provided additional adaptor to use the iPad charger as I don’t want additional drain on the iPad battery. You’ve therefore got two bits to lose (which I have once already!), a cap off the top of the pencil and a small adapter.

The pen by comparison feels a bit cheaper and a bit lightweight on both the HP and the Surface, somewhat like a bic biro when compared to the quality feel of the pencil. It’s not rechargeable either, so although the charging of the pencil is fiddly at least you’re not going to need to shop for tiny batteries like you will with the pen. The pen though does make up for that in functionality through the addition of configurable buttons. This allows functions like erase to be managed from the pen rather than from the toolbar of the software.

Writing

So what are each like to write with? Well both are surprisingly good, the difference is really in the tablet being written on. The iPad is a better shape, especially when making notes in portrait, the HP and Surface’s 16:9 form work OK but don’t feel quite as “normal”. However when it comes to ‘feel’ when writing the PC’s win as the screen and pen tip have a little bit of give in them. This makes writing feel a little bit more comfortable than the iPad in my opinion.

Both devices though make note taking in meetings and at conferences so much easier than typing. When typing I find I have to switch concentration between what’s going on in the meeting to making notes. So, in free flowing meetings or conferences where the notes are coming thick and fast, I tend to revert to pen and paper to keep up. With the pen/pencil and the iPad/PC I find you can scribble notes down just as easy as with a paper pad. You also get the benefit using OneNote that your typed and hand written notes can be stored in one place electronically. Paperless office at last?

What about Word?

OneNote is a great way for making notes, but what about Microsoft Word? In theory the pen/pencil should be great for document review in Word, the ability to take a document and make notes with a pen (electronic) rather than printing out and marking up with a pen (ink). So from a process point of view nothing changes other than the printing out reams of paper to mark up (saving money!).

And it does work well. It probably will take some adjustment as neither device is true A4 in size, but I think (and we’ve tested this with a few lawyers) that the smaller lightweight device outweighs a larger screen size for most people. However personal preference will come in here so it’s worth trying various devices to find out that suits. But overall the pen/pencil based input is great.

The screenshots show Office 365 on an iPad and Office 2010 on the Elitebook 360, clearly the former version of Word is slightly better being the latest version, but this type of electronic mark-up is possible in 2010. The killer challenge here for law firms is not the version of office but the huge benefits the Office 365 platform potentially brings. In this demo to get the mark-up from my iPad to the laptop I have had to use email from the iPad, save locally on the PC and then edit. To get the seamless access I have in my consumer world there will need to be a few changes in most law firms, either embracing 365 or cloud based document management systems or both.

Other software of note

It is worth noting one other specific piece of software I have used regularly on the PC’s and that is the in-built Sketchpad of Windows 10. This is like a plain piece of paper or if you’re using in a Skype conference call a meeting whiteboard. You can quickly sketch diagrams or illustrations or make notes for the attendees. It sounds so simple and yet it adds so much in that I rarely feel the need to use a paper notebook anymore, I can sketch my thoughts and email them out or talk them through on a call. There are equivalent apps for the iPad, from the in-built Notes app to more sophisticated apps like Goodnotes 4 or Notability.

Summary

This wasn’t an iPad or PC review, but more a look at the pen/pencil concept. And I do think tablets with pens/pencils are more than tech gimmicks and offer a viable alternative to paper notebooks. The software makes a huge difference and this is where changes may be required in law firms. The challenge is with security and protection of data. To get the best out of a lot of these apps you may need access to cloud drives, this will require some analysis of the risk and an understanding of client requirements when it comes to data (assuming the material is client related). However will the Office 365 there are genuine business ready platforms available that will enable a lot of this functionality. But regardless steps can be made right now in most firms, simply with the right hybrid laptop/tablet, a pen and your current office suite.

General Legal IT, Mobility, Office365

Back from ConnectLive 2018 with some thoughts on the two days

May 10, 2018 Jason 1 Comment

So yesterday I got back from ConnectLive 2018. The iManage event for their customers. Held again this year just across for the Millennium Dome…sorry O2 arena. The event consists of two days packed full of sessions that suit the engineer through to the CIO and many roles in between, whether in IT or other functions, within law firms or corporates. The day is geared around iManage’s suite of products as you’d expect. It kicks off with keynotes from the senior team before breaking into four tracks that run through the day, there is also a full vendor hall for partners.

Thankfully unlike last years ConnectLive event on June 27th 2017, this one was relatively uneventful for me 🙂

So what were my personal thoughts on key things to look for?

The RAVN indexer. Not the most exciting thing on the face of it. But there are a couple of things that I really liked. First off the architecture, it’s old school iManage, simple, well thought out components (not like IDOL, though shall I publish that blog post on initial thoughts of IDOL now from the early days of the Autonomy merger?). It’s also been designed to scale. But overall seems it will require less hardware and storage than IDOL. Second and more important it will fulfil a promise that I was looking for at the time of the Autonomy/Interwoven merger that never materialised, this being one index to fulfil many solutions, so once you’ve indexed your DMS you can use this index to get all the good stuff from Extract , Insight and the excellent idea that is Classification (using machine learning to auto classify/profile those documents!). No need for an index for this, another one (of the same document set!) for something else.
New cloud. Sorry I’m not sure what the actual name for this is, but it’s the new architecture that is designed from the ground up for the cloud. It uses all the latest tech that is used to scale all those platforms that are MUCH bigger than any law firm data set, twitter and the like. Rafiq’s keynote on the tech on the second day was one for the tech geeks, great! Be good to see this platform in the wild.
Security Policy Manager. Now this product has been around for a while, but it was a couple of things on the horizon that made me think that this is becoming more than a replacement for “the other product”. First off was the ability to use it to manage policies of other legal products, for example the policies for Workshare Protect, very interesting concept and could be great to reduce admin in stretched IT depts. Second was talk of DLP (data loss prevention) and DRM (digital rights management), imagine one place to manage the rights to client/matter information that then manages where that data can go and if it goes outside the perimeter it can be managed and controlled or blocked! This could be really exciting and the DRM aspect is one I’ve suggested before.

There were a couple of other areas that I need to think on a bit more:

Go drive. This is a product I think I can buy into, but think I would want to use it myself for a bit and maybe try it with a few lawyers first. There are a few parts to mention.
1. First there is the functionality that is essentially like OneDrive is for cloud files on Windows 10 but looking after the documents from your DMS (wherever that is). I can see plenty of use cases for this.
2. Then there is the tech underneath to manage the file transfer better that allows for improved experience over links with high latency. Again can get this.
3. Lastly is the ability to display the DMS in file explorer, now this I can sort of see but think I would need to use a bit I think to make a final view.
Auto update feature. I get this, it’s the move Microsoft and others are making to ensure we’re all on the latest versions. But with MS we’re using their tooling to manage all of the updates in the new Windows 10 Office and 365 evergreen world, another set of tooling to manage the iManage updates? Will it scale to organisations with thousands of machines to update from Seattle to Brisbane? Need to look some more at this.

Overall another great conference, one that other large legal vendors should do in Europe. In fact it’s a great template for other legal events which for me are aimed more at the manager. ConnectLive is a bit more ILTA that caters for all and ends up being so much better for it!

General IT, General Legal IT, Mobility, Office365, Tips & Tricks

OneNote and Office Lens – hidden gem or does everyone know?

November 22, 2016 Jason 3 Comments

This is one of those blog posts that I’ve thought about for a while, but worried that I was stating the bleeding obvious and so have put it off. I’ve used Office Lens and OneNote for so long now that I figure others must know about it and be using it? But if not then there are folks missing out on a really useful tool for anyone who needs to collate information from various sources (whiteboard write ups, projector screens, hand written notes on paper, printed documents, business cards etc). Given that law firms are mainly users of Microsoft Office and are now generally on smartphone platforms it’s a great combination for the lawyers.

So here we go.

Office Lens: This is a smartphone app for iPhone, Android and Windows 10 Mobile. Its purpose is to allow you to quickly take notes using the phones camera.

The app allows simple selection of some defaults (whiteboard, document etc) to set things up and then attempts to auto crop the content (and does a good job for most things). You can then fine tune this before accepting the photo, where the app then flattens and straightens up the image (so if you’ve taken the photo at an angle what you end up with is a nice flat image).

You can then email the document or import quickly into one of the key Microsoft Office apps, the most useful I have found being One Note. It’s a really quick way to collate notes together in a OneNote notebook. For scanned images where the text is machine readable OneNote then OCR’s the content and makes it searchable in the notebook. For business cards you can of course simply photo the card and immediately add the information directly as digital contact to mobile address books – there’s an article here on how to do this.

Best of all it’s totally free.

General Legal IT, Office365, Tips & Tricks

Cool shortcuts in Outlook using Office Apps in Office 2013 and beyond

October 31, 2016 Jason Leave a comment

I’ve been using Office 365 for a while at home and recently it updated to the 2016 equivalent version. It was then I started to notice some nice shortcuts in the email message that will be a real bonus within law firms. The two I noticed were “Suggested Meetings” and “Action Items”, they appear just above the message body.

Basically each one appears if they notice things within the email, first up in this case it has noticed some text “catch up ….. this Sunday 11th Sept” which it is using to suggest a meeting for me.

Now in this case the date has passed but from here I can quickly click “Edit Details” and it fills in as much as it can in a calendar appointment, shortcutting the process of scheduling meetings (it even used the email addresses to schedule other recipients for the meeting).

Here’s an example of one that is in the future.

In this case I can just add the location if required and click the schedule event button and it’s done!

The “Action Items” option just pulls out from an email the key actions it thinks are required. Basically giving you a quick summary of what’s required from you in a long email.

In this case a request to see the attachment and a reminder not to communicate further just yet. I can flag for follow up from here.

There is also a Bing maps add-in that recognises addresses from the email and can quickly show you a map of the location within the email body. Since finding these I’ve also found a Wunderlist app add-in that lets me quickly add information from an email into my wunderlist task list.

And the best bit is you don’t need to worry about these adding to the long list of COM add-ins within Outlook that slow down your startup time, these are all of the new Office 365 add-in type that eventually should work across all Office 365 platforms (web, desktop, tablet etc).

I just wonder how emails stored in iManage Work behave? Anyone with iManage and Office 2013 or above care to comment below?

General Legal IT, Mobility, Office365

Technology for the future lawyer

April 8, 2016 Jason 7 Comments

To kick off 2016 (where have the first three months gone!!) I thought I’d put up a post based on my recent talk at the British Legal Technology Forum in London. The talk was titled as this post and looked at some of the key challenges Legal IT have for the core technology lawyers use in their day to day work.

I started by using consumer technology to show how a simple tool can become really complicated.

We started with a simple concept of a handful of TV channels.

Then we introduced digital television through satellite and multi-channel offerings, which was great initially as we had choice. But then came the competing sports channels, meaning if I want to watch all football competitions, the cricket and the boxing I needed to pay for multiple extra channel packages.

Then came the multiple delivery platforms, so I no longer can watch everything with just Sky I need Sky, Netflix, Amazon etc.

So before you knew it something simple had become a complex range of services and channel packages to watch all the TV you wanted. Posing the question:

If we then play through a similar story in Legal IT we see the same complexities.

Whether it’s the choice of mobile device, do I go iPhone or Blackberry? The choice of device to work on, is the future Surface type hybrid devices or iPad Pros? Then even in the software delivery things get complicated, so do I download Outlook from the Appstore or use the desktop app or maybe I use the web app?

It’s enough to drive a lawyer mad!

So what does the future hold?

In the talk I took a journey through the key areas for a lawyer to see how things could become simpler. How do we go from the existing, at times still very Windows XP type world, to a simpler future?

Documents are key to a lawyer and in this space Microsoft are already moving into a much simpler Office model with Office365. The ability to edit documents on different devices or on the web. Bringing mobility and allowing you access, through OneDrive, to your documents wherever you are. And the big DMS (Document Management System) providers get this, talking to the new HP free iManage you get the feeling they understand this new world and have real plans for the direction Microsoft are going. In the shorter term they are already releasing versions of their mobility app on iOS that allows easy editing within mobile versions of Office.

NetDocuments are also aware of this and have plans for 365, they’re also in the cloud already so document access anywhere is easy.

Finally I touched on some discussions I’d had with Microsoft and their move to look at allowing document mark up using their pen technology that they have with the Surface. Imagine being able to mark up the documents with a pen and then manage them inside the .docx using track changes/comments in document review.

Here I briefly talked about the IntApp/Rekoop merger and the indication that there is a real understanding of the mobile news of lawyers, moving their technology very much into the cloud and mobile space.

Finally I talked about communications and how in the consumer world it’s simple enough for grandparents to set up and use video calls, but that also we need to be aware that there is a new wave of people entering the workplace where using a phone to talk is quite alien! A lot of law firms are using Skype for Business, some enlightened ones are actually replacing handsets off desks and really making calls and IM truly mobile.

The final section of the talk took a look at mobility, looking at the different ways two software giants are taking. Focusing on mobile as the device or looking more at the mobile person.

Citrix

The Citrix strategy seems more about making your desktop or your application available on many devices, so in the talk I showed the concept of running your firms desktop on an iPhone or iPad using Citrix Receiver (and XenApp or XenDesktop in your datacentre). I also showed a cool device that Citrix have launched called the X1 Mouse, this talks to Citrix Receiver on the iOS device and allows you to use a mouse with an iPad! So when paired with a Bluetooth keyboard aswell gives a very mobile desktop experience.

Microsoft

Then I looked at Microsoft’s strategy, which is more about developing the apps as universal apps. This allows them to run on any device size, but change the behaviour based on that size. It also has the advantage of not needing a large datacentre implementations to facilitate it. Plug it into a full screen and it just works like a desktop app. So as you can see from the images below you plug the phone into a dock (which has USB ports for peripherals, e.g. mouse and keyboard but also USB drives etc) and it behaves like a Windows 10 desktop with start menu etc. Clearly Windows Phone (or Windows 10 Mobile) hasn’t a huge market share, but I think Microsoft’s play is to bring in a new kind of smaller computing device to work on rather than go after a smartphone consumer. It is a concept much as the first Surface RT was, one that will iterate a couple of times until we all go “Oh Yeah, now I get it!”

I finished off summarising things by saying what lawyers really want for their future world are two simple things:

Get the basis right – make the documents, finance, communications apps quick, simple and easy to use without all the complexity.
Mobility – prepare for a world that makes it possible for a lawyer to do their work wherever they are on whatever they want. This is the mobile lawyer, not the mobile phone.

I did have a few slides at the end on Artificial Intelligence, but this was really as it was mentioned in my early synopsis and I needed to at least touch on why I hadn’t covered it in detail!

You can listen to the talk in full and see a copy of the slides to follow on the British Legal Technology Forum website.

https://youtu.be/EqOMEfhszuI?t=1m6s

General Legal IT, Office365

Outlook groups in Office365 – this could put the nail in the coffin for emails sent to all and sundry

September 22, 2015 Jason 15 Comments

I came across a small article on news site for Windows Phone (yes, yes, small readership) about a new beta app from Microsoft called Outlook Groups. This is a feature I hadn’t heard much about, but that has apparently been introduced to Online Outlook in Office365. Anyway long story short, this could very well be one of the best additions to Outlook in a long time. A way to finally kill all those “All-<insert distribution list here>” emails that clog up exchange email systems of law firms. Basically it’s a collaboration space built around groups.

Say you have a distribution list for “Project Work Related”, rather than create a traditional list of email addresses under the distribution list you create an Outlook Group. People are then added to the group.

You can then email this “distribution list”, the emails are collated though in the Group view as shown above, I can reply to the conversation in this view. I can also start new threads. So rather than having to find emails and threads in my Inbox where I lose context of the particular project in amongst all the other junk email I see all the communication in one place.

As well as using Online Outlook to view and collaborate with the group I can continue the conversation using the mobile app.

The emails I send and receive also appear in my Inbox, this to me is both a pro and a con. Pro: I can continue to use a familiar tool (Desktop Outlook) and therefore don’t have to go to yet another product to use groups. Con: It’s not quite getting rid of my email clutter, though I know I can delete the emails quickly if they are emailed to the group. Maybe Office 2016 will integrate groups much better than the Office 2013 client shown below?

But the great thing about the groups concept is that it isn’t limited to just email, it hooks in the whole Office365 ecosystem. So as soon as I create the group I get a shared calendar (events are displayed in the group and I can simply click or tap a link to add to my own calendar).

I get a OneNote notebook, where the group can share notes amongst its members.

And finally I get a OneDrive space for my documents. So for example I can add and use documents using either the outlook group page or outlook group app above. However I can also go into my Onedrive and get access to the documents there.

Now at the moment it looks like the functionality isn’t integrated into the OneNote apps, nor directly in the Onedrive apps. So I can’t go into the Onedrive app on my iPad or Windows Phone and get the documents (even though I have my Onedrive for Business account set up). But I really can’t see why this functionality won’t be extended into these apps, when it does it will mean direct from within the Office Apps (Word, Excel etc) on the iPad I have access to create and edit documents within my group space.

For me this is the really exciting part for law firms. Having all the shared emails, documents, notes all in one place and that one place not being your personal inbox is fantastic. It will be interesting to see when the Office 2016 announcements soon, whether the groups functionality is brought into the desktop applications as well. Imagine if this collaboration space was surfaced through Outlook 2016 on the desktop, through the Outlook apps on your phone and online. That the documents could be edited directly from Word 2016 or Work on your iPad. And that notes made on the train on your iPhone would appear in the same notebook as your colleagues OneNote on their desktop in the office.

The question for Legal IT vendors, particularly in the document management and collaboration space, is how they will react. Surely the time is coming again to stop the proliferation of point solutions and hook up to the Microsoft 365 bandwagon. This has got to be the future for document and email dominated industries like law firms surely!

For a more in depth look at the features of groups have a look at this WindowsITPro article

No Option for Law Firm

Category Archives: Office365

The joy of modern cloud platforms – Great new features that nobody knows about – Teams shared channels

The battle of the video communication platforms – Is lock-down over yet?

The power of the pen or the pencil?

Back from ConnectLive 2018 with some thoughts on the two days

OneNote and Office Lens – hidden gem or does everyone know?

Cool shortcuts in Outlook using Office Apps in Office 2013 and beyond

Technology for the future lawyer

Outlook groups in Office365 – this could put the nail in the coffin for emails sent to all and sundry

A law blog written by someone from IT or an IT blog written by someone who works for a law firm