To finish up this look back on 5 years of blogging I’ve pulled out some of my favourite posts from the first few years.

Back in May 2009 I covered a topic that was and still is a hot topic across Legal. That of the “billable hour”. I’m sure there will be a blend of billing options for clients going forward, but I still like my example at the end of this post as to why for many clients fixed price may not be the nirvana to low costs. – The billable hour isn’t going anywhere!

I think there must of been something stuck at that “good enough to go” stage back in August 2009. The post I wrote was on the 80/20 rule. Looking at the extra effort that last 20% can take, when it’s the first 80% that will get you the majority of benefits. – Following the Pareto principle (aka the 80/20 rule)

The control and management of email has been a recurring topic over the last 5 years, topics on top tips, products to help etc. But this one I’ve pulled out with a title that sums it up nicely! It was less a help guide and more a rant at email that I’m sure will chime with many. – email, hate the stuff!

I alluded the other day to it taking a generation for law firms to change, well it could be Generation Y that starts that ball rolling. This post from April 2010 was an insight into the experience of a young lawyer just starting in BigLaw. – Generation Y trainees about to shake up Legal and Legal IT

Also from April 2010 I took a look at CRM systems in Legal and wondered whether LinkedIn could be a valid replacement? LinkedIn does seem to have gone a different direction since 2010 and is more focussed on business social with its groups and posts, but recruitment agencies certainly use it as their “InterAction” I’m sure! – LinkedIn to replace InterAction?

Finally a post from May 2011. It was looking at the challenges, both externally and internally, we’re going to have when communicating. Since this post I’ve experienced similar frustrations with firms that have twitter streams but don’t use them to communicate with customers. – What happens when a Baby Boomer lawyer meets a Generation Y client?

On a slight related note I could this great TED talk the other day that is worth watching on the challenges of working with introverts v extroverts.