I’ve had an idea! You might want to take notes…..

I’ve been using your Zantaz product a little bit this week, specifically I’ve been trying to address an issue in the firm with large Outlook calendar folders. During this time a thought hit me….imagine a future release of WorkSite and Zantaz that are perfectly integrated with Autonomy’s IDOL engine and each other. Here’s what I came up with…

• Emails are no longer physically stored in the WorkSite environment, but are solely stored within Zantaz – BIG savings on WorkSite storage costs (our DMS is 70% full of email!), additional benefits from Zantaz de-duplication, compression etc
• However you can still file an email to a matter, either by continuing to do a simple drag and drop or by using the Interwoven “Send and File” functionality. BUT rather than move the email into WorkSite, it would just “tag” that email as belonging to the WorkSite matter in question. You could still browse the matter workspace in WorkSite and see the emails in a folder, but they would be just returned from Zantaz using an IDOL search on the “tags” – benefits here would be in performance as the email doesn’t have to get moved from Exchange to WorkSite etc
• “File and Send” itself would become more efficient as it wouldn’t have to scan WorkSite for emails that are already filed, to flag in your Inbox. Instead a simple IDOL query could be used against the Zantaz store. In fact if journaling was being done, it would know the email was already logged and “tagged”!
• By changing to “tagging” you could easily add many “matter tags” to one email, it could then belong in many WorkSite matter workspaces – perfect for all those emails from a client that refer to many matters.
• ALL emails could be journaled into Zantaz and then IDOL could be used to intelligently “tag” emails based on content, recipients, senders etc automatically. This could be used to suggest filing locations to the fee earners or even just file the email as soon as it reaches the Inbox – big benefits in time saving for the fee earner. Also if the fee earner has been particularly lazy and not filed their emails by the time a Zantaz policy archives it from their Inbox, it would still have some matter information tagged against it.
• Best of all Search! The Express Search would become incredibly powerful allowing full access to all documents and emails with a simple “Google like” search. You could also leverage Outlook search to consolidate results from Exchange, Zantaz and WorkSite, ALL matter documents and emails in one search.

I hope Interwoven’s WorkSite engineers are allowed the scope to look at the full Autonomy product suite. This merger could really be great news for law firms if they are! I’m also so glad we made the hard decision two years ago to drop KVS and buy the Zantaz solution 🙂